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Returns & Exchanges
At Azuna, we want you to love your home scent experience; if you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
2
Package Your Items
Securely place the unused products in their original packaging to ensure they are protected during transit.
3
Affix Shipping Label
Download and print the prepaid shipping label provided by our portal and attach it clearly to the outside of your package.
4
Receive Your Refund
Once our warehouse receives and inspects your return, your refund or exchange will be processed within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing